How to read this catalogue: materials, measures and lead times

Every piece in the Louise Hull catalogue is made to order by a small family workshop. That changes what you can expect from a product page, so we keep the same set of definitions across the site. These are the terms we use, and the limits we work within.

A note on seasonal palettes

The catalogue is refreshed twice a year. Colours shown in one season may not be available the next, and limited editions are not restocked once the batch is gone.

Handwoven vs. hand-finished

“Handwoven” means the entire body of the textile is produced on a loom operated by hand. “Hand-finished” refers to pieces where only the final edges, fringe or embroidery are done by hand. We label each product with the correct term so you know exactly what you are buying.

Organic cotton & combed wool

Organic cotton is grown without synthetic pesticides or fertilisers. Combed wool means the fibres have been combed to remove short strands and impurities before spinning. Both materials are traceable to the specific workshop that wove them.

Vegetable dyes, low chemical load

Our dyes come from plant sources such as indigo, madder root and walnut husk. “Low chemical load” means no heavy-metal mordants are used. Because of the natural process, each batch can vary slightly in tone; this is not a defect.

Exact measurements

All dimensions are given in centimetres and refer to the finished piece after it has been taken off the loom and washed once. Handwoven textiles can vary by up to 3 cm per side. We do not list a “stretched” size.

Production time under order

Each piece is woven after you place an order. The estimated time is shown on the product page and starts the day we confirm your order by email. It does not include shipping time. If you need a piece by a specific date, contact us before ordering.

Care and washing

Care instructions are listed per product because wool and linen require different handling. As a general rule, we recommend hand washing in cold water with a mild detergent and drying flat, away from direct sunlight. Always check the specific care label.

If a product page does not mention a specific workshop or dye recipe, it means that information is shared only after you request a wholesale quote. We keep those details private to protect the artisans’ process.

Samples available on request

How the catalog comes together

Louise Hull does not work like a regular online store. Each season, we coordinate with a small group of family workshops, agree on palettes and yarns, and only then open the catalog for orders. This timeline shows the stages we follow, from the first conversations with weavers to the moment a piece reaches your door.

Month 1-2

Workshop visits and material selection

We travel to the workshops in Oaxaca and Puebla to see the looms, check the yarn lots, and discuss the upcoming season. Cotton must be organic, wool combed, and dyes plant-based with low chemical load. Samples are washed and tested at home before anything is approved.

Month 3

Palette development and limited dye lots

Once the materials are confirmed, we develop the seasonal palette. Dyeing happens in small batches, so tones can vary slightly between runs. We document each recipe and keep a record of the plants used, which helps us reproduce colors in future editions.

Month 4-5

Weaving, quality checks, and photography

Each piece is woven on a loom, then inspected for tension, edge finish, and color consistency. We photograph everything in natural light against warm domestic backgrounds. The catalog cards include exact measurements, washing instructions, and the estimated production time for made-to-order items.

Month 6

Catalog launch and order fulfillment

The new collection goes live with a limited number of pieces. Orders are confirmed by email, and production begins in the order they arrive. Decorators and gift shops can request the wholesale price list or physical samples through the contact form before placing larger orders.

What this means for your order

Because every piece is made after you place your order, delivery times are not the same as a warehouse. A single blanket can take two to three weeks, while a full set of cushions or a large tapestry may take longer. We always confirm the exact timeframe before charging anything, and we share progress photos when a piece is finished.

How to reach us about an order or a textile question

Whether you are a decorator checking material swatches or someone ordering a single woven blanket, we try to make the first contact simple. Tell us what you are planning, and we will point you to the right person.

For trade customers, we can also prepare a wholesale price list and send physical samples of the current season's linen and wool.

Email us for detailed advice

Best for questions about materials, lead times, or a specific piece from the catalogue. We usually reply within one working day.

info@louise-hull.com

Call during workshop hours

Monday to Friday, 9:00–17:00. If we miss you, leave a message and we will call back the same week.

+27 24 029 8542

What to expect after you write

Within 1 day

A first reply with practical answers or a request for more details.

Within 2–3 days

If you asked for samples or a trade price list, we confirm what we can send.

Made to order

Production times are shared per piece, usually 2–4 weeks depending on the weave.

For common questions about shipping, returns, or how to care for linen and wool, we have gathered a few short answers.

Read the FAQ
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