This page explains what information we collect through louise-hull.com, why we collect it, and how you can control it. We keep this summary plain and specific, so there are no hidden clauses about your data.
Last updated: June 2025
When you use the contact form to request samples, ask for the wholesale price list, or send a general inquiry, we receive the details you enter: your name, email address, phone number, and the message itself. We use this information only to respond to your request and to follow up if the conversation is still open.
Like most websites, we collect basic technical data when you visit: browser type, device type, approximate region, and pages you open. This helps us understand which textile collections and care guides are most useful. We use cookies for this analytics purpose and to keep the site functioning correctly. No cookie is used to build a profile for advertising.
We process personal data for three reasons: to answer messages sent through the contact form, to improve the catalog and website experience through aggregated analytics, and to meet legal obligations. We do not sell personal data, and we do not share it with third parties for their own marketing.
Data submitted through forms is stored on secure servers managed by our hosting provider. Analytics data is processed by our analytics provider. These companies act as processors on our behalf and are bound by data protection agreements. We retain form messages for as long as needed to handle your request, and analytics data is kept in aggregated form.
You can request a copy of the personal data we hold about you, ask us to correct inaccurate details, or ask us to delete your data. You may also withdraw consent for analytics cookies at any time by adjusting your browser settings. To make a request, contact us using the details below. We respond within 30 days.
We do not publish misleading claims, fake urgency, or fabricated endorsements. Product descriptions reflect real materials, measurements, and production times. We do not claim official affiliation with any brand or institution. If you see something inaccurate, please tell us so we can correct it.
For any privacy request or question about this policy, write to us at:
Louise Hull