Straight answers about materials, care, and how our made-to-order pieces work. If something is still unclear, our team is happy to help.
Each piece is woven after you place your order, so production usually takes between two and four weeks depending on the item and the season. We send an estimated completion date with your order confirmation, and we keep you updated if anything shifts.
Wool pieces should be hand washed in cold water with a gentle detergent and dried flat, away from direct sunlight. Linen can handle a warm machine wash on a delicate cycle, but we recommend air drying to preserve the natural texture. Every product page includes specific care instructions for that particular weave.
Yes. Our workshops use dyes derived from roots, bark, leaves, and insects like cochineal. They carry a low chemical load and are safe for sensitive skin. Because these are natural dyes, you may notice subtle variations between batches, which is part of the character of hand-dyed textiles.
Absolutely. We offer sample sets of our most popular yarns and weaves so you can feel the texture and see the colors in person. Samples are especially useful for decorators and shop owners who need to match a specific interior palette before committing to a larger order.
We do. Interior designers, gift shops, and boutique hotels can request our wholesale price list and seasonal catalog. Minimum quantities apply for trade orders, and we can discuss custom colorways for larger projects. Reach out through the contact page and we will guide you through the process.
Need more details about a specific piece or our wholesale terms? Get in touch with us and we will get back to you within two working days.
Recibe cada mes una carta breve con las nuevas paletas de tejidos, el origen de los tintes y las instrucciones para lavar y conservar el lino y la lana peinada.
Sin cadenas, sin ruido. Solo una nota por temporada y avisos puntuales de ediciones limitadas. Puedes darte de baja cuando quieras.
Si tienes dudas sobre una pieza concreta, los tiempos de tejido bajo pedido o las condiciones para tiendas y decoradores, escríbenos y te respondemos en menos de dos días hábiles.
Escribir por correoWhether you are a decorator checking material samples or a shop planning a seasonal order, we try to keep responses clear and quick. Below are the usual ways to reach us and how long you can expect to wait.
For product details, stock checks or order follow-ups, write to our team. We usually reply within one business day.
info@louise-hull.comPrefer to talk through a custom order or wholesale request? Call Monday to Friday, 9:00–17:00.
+27 24 029 8542General questions
Within 1 business day
Wholesale & samples
Within 2 business days
Order status
Same day if before 14:00
Custom weaving
Within 3 business days