Product detail

Ongoing Support Package

A grounded product that adds a different angle without repeating the others.

Most textile catalogs end once the order ships. This package starts there. It is built for decorators and shop owners who want a reliable point of contact after the first purchase, someone who knows the production calendar, the dye batches, and the exact weave of each collection.

You get a dedicated line to our workshop coordinator, seasonal updates before the public catalog changes, and priority slots for small reorders of pieces that are about to sell out. It is not a subscription in the usual sense. It is a working relationship with the people who actually make the goods.

For a store that carries handmade textiles, this changes how you plan. Instead of guessing whether a manta will be available next month, you know which looms are free and which dye lots are being prepared. The package also covers sample requests for new palettes, so you can show clients real fabric before committing to a larger order.

What this package covers

  • Direct access to the workshop coordinator for production questions and timeline checks.
  • Seasonal previews of new color palettes and limited editions before the public catalog updates.
  • Priority reorder slots for pieces nearing the end of their production run.
  • Physical sample requests for new arrivals, sent before the pieces are listed online.

The package is available to clients who have placed at least one order. It renews by season, so you can decide each quarter whether the level of contact still fits your workflow.

Request package details

Want to compare this with the other options? See the full catalog or read about the wholesale approach for shops.

Catalog pieces by season and use

Every textile in the catalog is listed with its material composition, exact dimensions, washing care and the estimated production time for made-to-order pieces. The selection below is updated each season with new palettes and limited editions, so the range stays tied to what the workshops are actually weaving right now.

Starter Service Kit

A concrete product with a clear subject and real-world context.

This page frames a concrete subject instead of using a generic heading. It explains what is being considered, why it matters in the site's context, and what detail a reader can expect next. The copy is intentionally plain and specific, so it reads like a real content item.

Guided Setup Option

A focused product built around practical decisions and constraints.

This item focuses on practical use, tradeoffs, and decisions that a reader may recognize. It avoids broad promotional claims and keeps the topic tied to a clear situation. The description gives enough substance for a real page rather than a placeholder card.

Ongoing Support Package

A grounded product that adds a different angle without repeating the others.

This page gives the third item its own reason to exist. It covers a separate angle, includes concrete context, and avoids repeating the same promise in different words. The result should feel like a planned article, project, review, or offer.

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